Опис
LenoChat – AI Live Chat, Copilot & Multichannel Messaging
LenoChat is an all-in-one customer experience solution — combining Live Chat, Smart AI Agent, AI Copilot, and Multichannel Messaging in one simple tool.
Connect with your customers instantly — whether through your website, WhatsApp, Instagram, or Facebook — all from one clean, AI-powered inbox.
🤖 Smart AI Agent & Copilot
- Smart AI Agent: Automatically handles conversations, understands context, and knows when to hand the chat over to a human agent.
- Knowledge-Based AI Replies: Generates accurate answers from your connected knowledge base (help articles, FAQs, or uploaded documents).
- Instant References: Every AI response includes clickable source links so customers can see exactly where the answer came from.
- AI Copilot for Agents: Assists your team with real-time reply suggestions — and lets them rephrase or adjust tone (Casual, friendly, professional, etc.) before sending.
Your team replies faster, more accurately, and always in the right voice.
✅ Key Features
- Multi-Channel Messaging: Manage messages from your website, WhatsApp, Instagram, and Facebook — all in one place.
- Real-Time Support: See what customers are typing before they hit send, allowing faster and more personalised responses.
- Customisable Chat Widget: Match your brand with your own colours, logo, and greetings.
- Team Collaboration: Add agents and assign chats seamlessly.
- Operating Hours Control: Set your business hours and automatically manage offline messages.
💡 Why Choose LenoChat
- Smart + Simple: AI-powered, yet designed for anyone to use.
- Built for Businesses of All Sizes: From solo entrepreneurs to growing teams.
- Affordable & Transparent: Start free with all essential features. Upgrade anytime for advanced AI tools.
📱 Mobile Apps
Stay connected anywhere with LenoChat Mobile for:
* iOS
* Android
LenoChat makes customer communication smarter — combining AI precision with the human touch your customers deserve.
Privacy Policy
LenoChat respects user privacy. For more information, visit our Privacy Policy.
Credits
LenoChat is developed and maintained by the LenoChat Team.
For partnership or support inquiries, visit Contact Us – LenoChat
Скріншоти
LenoChat 
LenoChat 
LenoChat
Часті питання
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What is LenoChat?
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LenoChat is an all-in-one live chat and AI customer support platform that combines human live chat, AI agent automation, and AI Copilot assistance in one simple tool. It helps businesses manage all customer messages from their website, WhatsApp, Instagram, and Facebook — in one clean, AI-powered inbox.
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Who should use LenoChat?
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LenoChat is designed for businesses and teams of all sizes who want to deliver fast, personalised, and intelligent customer support. It’s perfect for:
- 🏬 Online stores and e-commerce brands wanting to manage all customer messages in one place
- 🧑💻 Startups and growing teams that need affordable, scalable chat and AI tools
- 🧠 Customer support and sales teams looking to boost productivity with AI Copilot assistance
- 🤝 Agencies and service providers who manage multiple client websites or channels
- 💼 Freelancers and solo founders who want to look professional and respond faster
Basically, anyone who wants to provide smart, human-like, and AI-powered customer conversations — without complex setup or extra tools.
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Do I need coding skills to use the LenoChat WordPress plugin?
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No coding required! Simply install the plugin, connect your account, and your chat widget will appear on your WordPress site in minutes.
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You can connect WhatsApp, Instagram, and Facebook Messenger to manage all your customer conversations in one place.
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Can I use LenoChat for free?
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Yes! The Free Plan includes:
- ✅ Unlimited live chat conversations with your website visitors
- 💬 50 one-off AI conversations (shared between AI Agent and AI Copilot)
You can upgrade anytime to add more AI conversations and access premium features.
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Does LenoChat work on mobile?
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Yes. LenoChat offers mobile apps for iOS and Android, so you can chat with customers and manage your team on the go.
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Can I customise the chat widget to match my brand?
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Absolutely! You can personalise your chat widget with your logo, brand colours, greeting message, and tone to perfectly match your website’s design.
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What is the AI Copilot?
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AI Copilot helps your support team respond faster by suggesting replies in real time.
It also lets you rephrase or adjust tone (casual, friendly, professional, etc.) before sending — keeping your responses consistent and on brand. -
How does the Smart AI Agent work?
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The AI Agent automatically replies to customer questions using your connected knowledge sources (e.g. help articles, FAQs, uploaded docs). If it cannot answer, it seamlessly hands over the chat to a human agent. Each AI response includes instant reference links so customers can see exactly where the answer came from.
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Does LenoChat store customer data securely?
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Yes. All customer messages and data are encrypted and securely stored, following industry-standard privacy and compliance practices.
Відгуки
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Учасники та розробники
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Учасники
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Журнал змін
1.0.0
- Initial release