{"id":318831,"date":"2026-06-07T18:30:19","date_gmt":"2026-06-07T18:30:19","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/smart-multi-agent-chat-button\/"},"modified":"2026-06-07T18:29:59","modified_gmt":"2026-06-07T18:29:59","slug":"ulasaslan-multi-agent-chat","status":"publish","type":"plugin","link":"https:\/\/uk.wordpress.org\/plugins\/ulasaslan-multi-agent-chat\/","author":23506654,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.1","stable_tag":"1.0.1","tested":"7.0","requires":"6.4","requires_php":"8.2","requires_plugins":null,"header_name":"Ulasaslan Multi-Agent Chat","header_author":"Ulas Aslan","header_description":"Floating contact panel with multiple agents, working hours control, and click analytics.","assets_banners_color":"111e4e","last_updated":"2026-06-07 18:29:59","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"","rating":0,"author_block_rating":0,"active_installs":0,"downloads":51,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.1":{"tag":"1.0.1","author":"ulasaslan","date":"2026-06-07 18:29:59"}},"upgrade_notice":{"1.0.0":"<p>Initial release \u2014 no upgrade steps needed.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3563848,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3563848,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3563848,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3563848,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.1"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"Floating WhatsApp button on a live site.","2":"Department popup \u2014 visitors choose which team to contact.","3":"Settings page \u2014 number, style, colour, position, working hours.","4":"Analytics dashboard \u2014 clicks by department and time period."}},"plugin_section":[],"plugin_tags":[17125,263837,266100,3160,15071],"plugin_category":[],"plugin_contributors":[266101],"plugin_business_model":[],"class_list":["post-318831","plugin","type-plugin","status-publish","hentry","plugin_tags-chat-button","plugin_tags-click-analytics","plugin_tags-multi-agent","plugin_tags-whatsapp","plugin_tags-working-hours","plugin_contributors-ulasaslan","plugin_committers-ulasaslan"],"banners":{"banner":"https:\/\/ps.w.org\/ulasaslan-multi-agent-chat\/assets\/banner-772x250.png?rev=3563848","banner_2x":"https:\/\/ps.w.org\/ulasaslan-multi-agent-chat\/assets\/banner-1544x500.png?rev=3563848","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/ulasaslan-multi-agent-chat\/assets\/icon-128x128.png?rev=3563848","icon_2x":"https:\/\/ps.w.org\/ulasaslan-multi-agent-chat\/assets\/icon-256x256.png?rev=3563848","generated":false},"screenshots":[],"raw_content":"<!--section=description-->\n<p>Ulasaslan Multi-Agent Chat adds a floating contact button to your WordPress site. Visitors can choose which department to contact (Sales, Support, Billing\u2026) and the message opens directly in WhatsApp with a pre-filled greeting.<\/p>\n\n<h4>Features<\/h4>\n\n<ul>\n<li><strong>Multi-department routing<\/strong> \u2014 Add multiple departments, each with its own WhatsApp number and pre-filled message. Visitors choose who to contact from a popup panel.<\/li>\n<li><strong>Working hours control<\/strong> \u2014 Set open hours per day of the week. Outside those hours you can hide the button, show an offline message, or keep it active.<\/li>\n<li><strong>Click analytics<\/strong> \u2014 Every button click is logged in your WordPress database. View totals by department, page, and time period from the admin dashboard.<\/li>\n<li><strong>Customisable appearance<\/strong> \u2014 Choose button position, colour, and size. No coding required.<\/li>\n<li><strong>No external services<\/strong> \u2014 The only external request is the standard WhatsApp <code>wa.me<\/code> link when a visitor clicks. No data is sent to third parties.<\/li>\n<\/ul>\n\n<h4>Privacy<\/h4>\n\n<p>Ulasaslan Multi-Agent Chat records the page URL, browser type, and IP address of button clicks for analytics. All data is stored in your own database. No data is shared with third parties. Update your site's Privacy Policy accordingly.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Upload the <code>ulasaslan-multi-agent-chat<\/code> folder to <code>\/wp-content\/plugins\/<\/code>, or install via <strong>Plugins \u2192 Add New<\/strong>.<\/li>\n<li>Activate the plugin.<\/li>\n<li>Go to <strong>WhatsApp \u2192 Settings<\/strong> in your admin menu.<\/li>\n<li>Enter your WhatsApp number (with country code, e.g. <code>905551234567<\/code>).<\/li>\n<li>Optionally add departments, configure working hours, and choose a button style.<\/li>\n<li>Save \u2014 the button is live.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20a%20whatsapp%20business%20account%3F\"><h3>Do I need a WhatsApp Business account?<\/h3><\/dt>\n<dd><p>No. The plugin works with any WhatsApp number.<\/p><\/dd>\n<dt id=\"how%20many%20departments%20can%20i%20add%3F\"><h3>How many departments can I add?<\/h3><\/dt>\n<dd><p>There is no limit.<\/p><\/dd>\n<dt id=\"does%20it%20work%20on%20mobile%3F\"><h3>Does it work on mobile?<\/h3><\/dt>\n<dd><p>Yes. On mobile the WhatsApp app opens; on desktop WhatsApp Web opens. This is handled by WhatsApp's <code>wa.me<\/code> link format.<\/p><\/dd>\n<dt id=\"is%20it%20compatible%20with%20caching%20plugins%3F\"><h3>Is it compatible with caching plugins?<\/h3><\/dt>\n<dd><p>Yes. The working-hours check runs server-side on each page load, so cached pages show the correct button state.<\/p><\/dd>\n<dt id=\"where%20can%20i%20get%20support%3F\"><h3>Where can I get support?<\/h3><\/dt>\n<dd><p>Open a thread in the <a href=\"https:\/\/wordpress.org\/support\/plugin\/ulasaslan-multi-agent-chat\/\">Plugin Support Forum<\/a>.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.1<\/h4>\n\n<ul>\n<li>Moved inline styles and scripts to enqueued files (wp_enqueue_style, wp_enqueue_script).<\/li>\n<li>Removed unnecessary load_plugin_textdomain() call.<\/li>\n<li>Updated plugin description and display name.<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release.<\/li>\n<\/ul>","raw_excerpt":"Adds a floating contact panel with multiple departments, working hours control, and click analytics.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/uk.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/318831","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uk.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/uk.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/uk.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=318831"}],"author":[{"embeddable":true,"href":"https:\/\/uk.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/ulasaslan"}],"wp:attachment":[{"href":"https:\/\/uk.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=318831"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/uk.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=318831"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/uk.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=318831"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/uk.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=318831"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/uk.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=318831"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/uk.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=318831"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}