Title: Hippoo Ticket
Author: hippooo
Published: <strong>09.12.2023</strong>
Last modified: 13.04.2025

---

Шукати плагіни

![](https://ps.w.org/hippoo-ticket/assets/banner-772x250.png?rev=3271750)

Цей плагін **не перевірявся з останніми 3-ма основними випусками WordPress**. Можливо,
він більше не може розроблятися або підтримуватися, і він може мати проблеми сумісності
при використанні з більш новими версіями WordPress.

![](https://ps.w.org/hippoo-ticket/assets/icon.svg?rev=3271746)

# Hippoo Ticket

 Від автора [hippooo](https://profiles.wordpress.org/hippooo/)

[Завантажити](https://downloads.wordpress.org/plugin/hippoo-ticket.zip)

 * [Деталі](https://uk.wordpress.org/plugins/hippoo-ticket/#description)
 * [Відгуки](https://uk.wordpress.org/plugins/hippoo-ticket/#reviews)
 *  [Встановлення](https://uk.wordpress.org/plugins/hippoo-ticket/#installation)
 * [Розробка](https://uk.wordpress.org/plugins/hippoo-ticket/#developers)

 [Підтримка](https://wordpress.org/support/plugin/hippoo-ticket/)

## Опис

**Hippoo-Ticket: A Free WooCommerce Plugin for Seamless Customer Support**

Hippoo-Ticket **adds a support ticket button** to the **WooCommerce “My Account”
page**, allowing customers to easily communicate with shop owners and request support.
Shop owners can **reply to tickets directly from the WordPress dashboard** or, if
they have the [Hippoo WooCommerce app](https://hippoo.app) installed, they can manage
tickets inside the app without needing to open the dashboard.

### **How It Works:**

 * Customers can submit support tickets related to their orders from their **My 
   Account page** in WooCommerce.
 * Shop owners can manage and respond to these tickets inside their **WordPress 
   dashboard** or using the [Hippoo WooCommerce app](https://hippoo.app).
 * Both **customers and shop owners** can **upload and send images** as part of 
   their support conversation.
 * The ticket **template is customizable**, so you can tailor it to fit your brand’s
   style and workflow.

### **Key Features of Hippoo-Ticket:**

 1. **Support Ticket Submission:** Customers can effortlessly submit support tickets
    regarding their orders directly from the WooCommerce store.
 2. **Efficient Communication:** Seamlessly manage and respond to support tickets, 
    ensuring timely and effective customer support.
 3. **Mobile and Desktop Access:** Access and respond to support tickets using the **
    WordPress dashboard** or the **[Hippoo WooCommerce app](https://hippoo.app)**.
 4. **Image Uploads:** Both customers and shop owners can **send images** within the
    support conversation.
 5. **Push Notifications:** If you purchase the **Hippoo ticket Extension** inside 
    the [Hippoo WooCommerce app](https://hippoo.app), you’ll receive real-time notifications
    for **new customer tickets and replies**.
 6. **Customizable Templates:** Modify the ticket template to match your store’s design
    and branding.

Enhance your customer support workflow with Hippoo-Ticket, whether you prefer the**
convenience of the [Hippoo WooCommerce app](https://hippoo.app)** or the familiarity
of the **WordPress dashboard**. Install Hippoo-Ticket now and provide exceptional
support to your valued customers.

### Third-Party Service Usage

This plugin utilizes the following third-party services:

### Hippoo Central Web Service:

 * **Purpose:** Retrieving a list of compatible products from our central Hippoo
   website, which this plugin can work with.
 * **Service Endpoint:** Hippoo Central Web Service
 * **Terms of Use and Privacy Policy:** Hippoo Website Terms of Use and Privacy 
   Policy

We understand the importance of transparency when it comes to utilizing third-party
services. This documentation is provided to ensure that users are fully aware of
how and why external services are utilized within this plugin. If you have any concerns
or questions regarding the usage of these services, please feel free to contact 
us.

## Скріншоти

[⌊Hippoo main dashboard in the app⌉⌊Hippoo main dashboard in the app⌉[

Hippoo main dashboard in the app

[⌊Hippoo Ticket list in the app⌉⌊Hippoo Ticket list in the app⌉[

Hippoo Ticket list in the app

[⌊Hippoo Ticket conversation example⌉⌊Hippoo Ticket conversation example⌉[

Hippoo Ticket conversation example

[[

## Встановлення

 1. Upload the plugin folder to the `/wp-content/plugins/` directory
 2. Activate the plugin through the ‘Plugins’ menu in WordPress

## Відгуки

Для цього плагіна немає відгуків.

## Учасники та розробники

“Hippoo Ticket” — проект з відкритим вихідним кодом. В розвиток плагіну внесли свій
вклад наступні учасники:

Учасники

 *   [ hippooo ](https://profiles.wordpress.org/hippooo/)

[Перекладіть “Hippoo Ticket” на вашу мову.](https://translate.wordpress.org/projects/wp-plugins/hippoo-ticket)

### Цікавитесь розробкою?

[Перегляньте код](https://plugins.trac.wordpress.org/browser/hippoo-ticket/), перегляньте
[сховище SVN](https://plugins.svn.wordpress.org/hippoo-ticket/) або підпишіться 
на [журнал розробки](https://plugins.trac.wordpress.org/log/hippoo-ticket/) за допомогою
[RSS](https://plugins.trac.wordpress.org/log/hippoo-ticket/?limit=100&mode=stop_on_copy&format=rss).

## Журнал змін

### 1.0.9

 * **Minor improvements**

### 1.0.8

 * **Added push notification feature**
 * **Ability to customize notification templates**
 * **Visual improvements**

### 1.0

 * **Hippoo-Ticket launch**

## Мета

 *  Версія **1.0.9**
 *  Останнє оновлення **1 рік тому**
 *  Активних встановлень **10+**
 *  Версія WordPress ** 5.3 або вище **
 *  Tested up to **6.7.5**
 *  Мова
 * [English (US)](https://wordpress.org/plugins/hippoo-ticket/)
 * Позначки
 * [customer support](https://uk.wordpress.org/plugins/tags/customer-support/)[Hippoo](https://uk.wordpress.org/plugins/tags/hippoo/)
   [Support Ticket](https://uk.wordpress.org/plugins/tags/support-ticket/)[ticket](https://uk.wordpress.org/plugins/tags/ticket/)
 *  [Розширений перегляд](https://uk.wordpress.org/plugins/hippoo-ticket/advanced/)

## Оцінки

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/hippoo-ticket/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/hippoo-ticket/reviews/)

## Учасники

 *   [ hippooo ](https://profiles.wordpress.org/hippooo/)

## Підтримка

Є що сказати? Потрібна допомога?

 [Перейти в форум підтримки](https://wordpress.org/support/plugin/hippoo-ticket/)

## Пожертвування

Ви хотіли б підтримати розвиток цього плагіна?

 [ Пожертвувати на розвиток плагіна ](https://Hippoo.app/)